At Outrageous Insight we not only adhere to the EU’s General Data Protection Regulations (GDPR) but believe that your data belongs to you. We will therefore treat your data with care and respect.

This policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers

  1. Why we value your privacy.
  2. How we collect information.
  3. What information we hold.
  4. How we handle your information when you take part in research with Outrageous Insight.
  5. How we work with younger people and those in vulnerable positions.
  6. What we use your information for.
  7. Who’s responsible for information at Outrageous Insight.
  8. Who has access to information about you.
  9. The steps we take to keep your information private.
  10. How to get us to change or remove your data.
  11. Your rights under GDPR.
  12. How to complain.
  13. Changes to the policy.

1- Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers and website visitors.

We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by a lawful court order.

2- How we collect information

3- What information we hold

4- How do we handle your information when you take part in research with Outrageous Insight

5- How we work with younger people and those in vulnerable positions

Research puts the researcher in a privileged and potentially risky position.

The starting perspective for Outrageous Insight will always be the welfare of the research participant, followed by the protection of the researcher/s and our client.

To ensure that research is conducted ethically and safely with younger people and those in vulnerable positions, we will:

6- What do we use your information for

We use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

7- Who’s responsible for your information at our company

Patrick Olszowski, Outrageous Insight’s Founder, is ultimately responsible for the security of your information. You can contact him by email if you have any concerns about the information we store.

8- Who has access to information about you

When we store information in our systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

We stand against state surveillance. There may however be times when we are compelled by government or other state agencies to disclose information we hold. To date, this has never happened.

We will only release your data on the production of a lawful court order. In addition, we will let you know if your data is requested in this way unless the court says we may not.

9- The steps we take to keep your information private

Where we store your information in online services, we restrict access only to staff who need it.

Where it is offered, we use two-factor authentication for all online services.

Outrageous Insight’s own computers are all password-protected and use external authentication.

10- How to get us to change or remove your data

We want to help. As it is your data, our starting presumption is that we will make the changes you need.

You can unsubscribe from our marketing at any time (at the bottom of every Mailerlite email).

You have a right to see, and correct other data we hold on you. Please contact us here.

11- Your rights under GDPR

The right to be informed – You have a right to know about our personal data protection and data processing activities, details of which are contained in Outrageous’ GDPR Policy (this document).

The right of access – You can make what is known as a Subject Access Request (“SAR”) to request information about the personal data we hold about you (free of charge). If you wish to make a SAR please contact us here.

The right to correction – Please inform us if the information we hold about you is incomplete or inaccurate in any way and we will update our records as soon as possible, in any event within 24 working hours. We will take reasonable steps to communicate the change to any third parties to whom we have passed the same information.

The right to be forgotten – Please notify us if you no longer wish us to hold personal data about you (although in practice it is not possible to provide our Service without holding your data). Unless we have reasonable grounds to refuse the erasure, on receipt of such a request we will securely delete the personal data in question within 24 working hours. The data may continue to exist in certain backups, but we will take steps to ensure that it will not be accessible. We will communicate the erasure to any third parties to whom we have passed the same information.

The right to restrict processing – You can request that we no longer process your data in certain ways, whilst not requiring us to delete the same data.

The right to data portability – You have the right to receive copies of personal data we hold about you in a commonly used and easily storable format (please let us know a format which suits you). You may also request that we transfer your data directly to a third party (where technically possible).

The right to object – Unless we have overriding legitimate grounds for such processing, you may object to us using your data if you feel your fundamental rights and freedoms are impacted. You may also object if we use your data for direct marketing purposes (including profiling) or research or statistical purposes.

Right around automated decision-making – You have a right not to be subject to automated decision-making (including profiling) when those decisions have a legal (or similarly significant effect) on you. You are not entitled to this right when the automated processing is necessary for us to perform our obligations under a contract with you, it is permitted by law, or if you have given your explicit consent. At Outrageous we do not use these sorts of techniques.

Right to withdraw consent – If we are relying on your consent as the basis on which we are processing your data, you have the right to withdraw your consent at any time. Even if you have not expressly given your consent to our processing, you also have the right to object (see above).

12- How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact us here.

13- Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Last revision of this policy – 4 Feb 2024.

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