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Last updated: May 2023
We chat how change happens in the workplace, mental health and more.
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Watch the Festival of Customer Delight 2023, which happened on 2 October 2023.
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Too often in research, we start with the idea of validating our approach works. But what if we started from…
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A while back, I heard a former civil servant (Michael Barber) talk about complex policy decisions and how he would…
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