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The Festival of Customer Delight
Imagine if you KNEW what your customers wanted. Welcome to The Festival of Customer Delight, a 90-minute online festival where…
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How to write a great brief
So you want to write a great brief? Excellent, here are some ideas on what to include: 1 – Ask…
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The World Isn’t Waiting For You
Too often in research, we start with the idea of validating our approach works. But what if we started from…
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Your Learning Journey
A while back, I heard a former civil servant (Michael Barber) talk about complex policy decisions and how he would…
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Client Catch Up – Celine
We recently caught up with Celine Verheijen from Defence for Children and ECPAT. We talked about the work we did…
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On Being Proud
We’ve been thinking about ‘change’ and ‘activism’ and how these words attract and repel in equal measure. Thing is a…
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Meet Sabine
On Tuesday, we introduced you to Elodie Roy, one of our awesome accomplices here at Outrageous, as part of global…
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On Communities
I am unsure. I don’t how to write this. But here goes: Anyone else feeling that communities are becoming glorified…
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Meet Elodie
Sick of hearing us talk about the Amsterdam IIEX conference yet?? No???? Good I’ll carry on. We connected with so…
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On Abortion
The overturning of Roe vs Wade was painful. Painful for women. Painful for people who’ve had abortions or might decide…
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On Inheritance
“You and your brother in law, you’re the ones who are going to change the world.” These were some of…
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On Guns
I’ve been around guns my whole life. Always unwillingly. I’ve been in the Army cadets; I’ve gone to clay shooting…
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On ‘YOUR’ customers
What the HECK do you ACTUALLY know about ‘your’ charity’s supporters, donors & campaigners? In fact, were they ever ‘yours’…
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On Authenticity
When people (never) ask me; Patrick, what are your top skills? I would softly tell them: – BBQ – Following…
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On LinkedIn
If I asked you why do you use LinkedIn, you’re likely to say something along the lines of “to grow…
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