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The Festival of Customer Delight

Imagine if you KNEW what your customers wanted.  Welcome to The Festival of Customer Delight, a 90-minute online festival where…

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How to write a great brief

So you want to write a great brief? Excellent, here are some ideas on what to include: 1 – Ask…

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The World Isn’t Waiting For You

Too often in research, we start with the idea of validating our approach works. But what if we started from…

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