Imagine if you KNEW what your customers wanted.
Welcome to The Festival of Customer Delight, a 90-minute online festival where you’ll learn from 15 experts from across the world of customer research about their single best tip on customer research to power you to grow your business.
The event is online – on 2nd October 2023, 1300 UK, 0800 EST.
Tickets are FREE.
Top billing, no filling
After 90 minutes, you’ll have a stack of new customer research tactics you can use TODAY to explore your customers’ needs and desires. And a Rolodex of new suppliers who can help you go further if you don’t want to do the research yourself.
Don’t worry, after the Festival, you won’t be deluged. You are in charge. You’ll have our numbers, but you won’t be entered into a sales funnel (except for one email from us, the organizers to share the details on all those you heard from at the Festival).
Each speaker will speak for three minutes and only share their tips for helping you decode your customers and prospects. We guarantee you’ll never hear the world’s most dreaded phrase here (“and now for some new material”). Top billing, no filling.
“Miles: “When will I know [I’m ready]?”// Peter: “You won’t. It’s a leap of faith. That’s all it is, Miles. A leap of faith.” (Spiderman: Into the Spider-Verse)
Customer research (or customer insight) can benefit teams across Sales, Marketing, and Customer Service. That’s why we want to get these superpowers into your hands today, so you get transformed without being bitten by an atomic spider.
Here’s what you’ll get:
Instant ROI tactics to grow your business through short, punchy presentations.
A list of suppliers saving you a load of time as projects come up on your end.
Competitions, music, and a power-packed shot of energy and inspiration to power you to sell and deliver delight.
Do you want to know a secret?
The Festival of Customer Delight will teach you how to decode your customers’ deepest desires, with top practitioners sharing their greatest hits with you.
Outrageous Insight x Field Notes Communities present the Festival