Free Resources.

How To Be The Ultimate Insight Team-Mate (5)

If you want your whole organisation to be using insight research, it’s gonna be up to you to kickstart the…

How to build a learning culture round insight (4)

As adults we bring so many past stories and ‘truths’ to learning, education, and training in the workplace. So how…

How To Build An Innovative Charity

A while back we wrote this guide about how to build an innovative culture in your charity or non-profit.

How To Build Rapport

Want to be more interesting? Rapport is where it’s at (as well as “2 x turntables and a microphone”)…. 🎧…

How to build the case for inclusive insight research (2)

It is a truism that the clients, customers, supporters (if you’re in a charity/non-profit) that got you to today, may…

How to grow the craft of insight research in your organisation (1)

Frustration. Overwhelm. Clearing up. This can be the lot of the people leading Insight functions inside organisations. But it doesn’t…

How To Handle Objections

Here is a document to help you with handling objections to your research.

How to hire, pay, and promote more inclusively

This is our inclusive pay, reward, and promotion policy. Feel free to use it. Adapt it. Please credit us if…

How To Hold Difficult Conversations

In the aftermath of Brexit, we drew together a group of people to have a difficult conversation. Emotions were still…

How to Introduce People

I think we’re losing the art of introductions. The way of connecting people. It is not as easy as it…

How To Plan Your Insight

Here is a research plan.

How To Prepare For A Recession

If you’re a charity or non profit, there are two things you should be preparing for right now, the upcoming recesssion…

How To Present Research

Here is a template for presenting your research findings.

How To Rebrand

Do you remember Global Hypercolour Tee-shirts? 👕 The ones where heat would make the tee change colour? 🥵 They are…

How to use rapport to grow support among boards for insight research (3)